CCN 220024, HOLYOKE, MA · Medicare cost reports, FY2020–FY2025
Unverified figures. Metrics marked unverified are derived from cost-report coordinates that have not yet been reconciled against audited financial statements. We show you which, rather than hiding it.
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| Metric | FY2020 | FY2021 | FY2022 | FY2023 | FY2024 | FY2025 |
|---|---|---|---|---|---|---|
| Total facility beds availableunverified | 165 | 177 | 201 | 201 | 201 | 201 |
| Total bed days availableunverified | 60,390 | 64,617 | 73,365 | 73,365 | 73,566 | 73,365 |
| Total facility dischargesunverified | 4,669 | 5,004 | 5,990 | 6,051 | 6,866 | 7,416 |
| Total facility inpatient daysunverified | 18,105 | 23,099 | 34,528 | 33,749 | 36,211 | 37,372 |
| Total patient revenue (gross charges)unverified | $342,237,714 | $404,233,575 | $530,568,229 | $592,526,582 | $654,517,544 | $718,962,349 |
| Contractual allowances and discountsunverified | $203,658,351 | $252,975,739 | $353,688,231 | $400,588,785 | $436,669,465 | $471,649,468 |
| Net patient revenueunverified | $138,579,363 | $151,257,836 | $176,879,998 | $191,937,797 | $217,848,079 | $247,312,881 |
| Total operating expensesunverified | $173,302,939 | $188,145,583 | $208,316,802 | $238,113,896 | $256,543,968 | $284,726,681 |
| Net income from service to patientsunverified | $-34,723,576 | $-36,887,747 | $-31,436,804 | $-46,176,099 | $-38,695,889 | $-37,413,800 |
| Net incomeunverified | $18,252,581 | $781,745 | $48,096 | $-3,013,576 | $1,992,847 | $-15,354,862 |
| Cost of uncompensated careunverified | $2,285,828 | $1,195,384 | $1,875,652 | $3,220,268 | $3,785,523 | $4,064,250 |
| Total facility bad debt expenseunverified | $3,631,452 | $1,780,539 | $3,812,991 | $6,884,890 | $7,774,165 | $8,507,716 |
| Charity care charges and uninsured discountsunverified | $1,333,654 | $1,067,219 | $1,069,669 | $1,655,337 | $2,542,046 | $2,582,882 |
| Cost of charity careunverified | $748,801 | $515,307 | $510,834 | $715,978 | $941,820 | $990,335 |
| Charges for insured patients' liabilityunverified | — | — | — | $220,231 | $125,884 | $153,052 |
| Operating marginunverified | -25.1% | -24.4% | -17.8% | -24.1% | -17.8% | -15.1% |
| Overall cost-to-charge ratiounverified | 50.6% | 46.5% | 39.3% | 40.2% | 39.2% | 39.6% |
| Occupancy rateunverified | 30.0% | 35.7% | 47.1% | 46.0% | 49.2% | 50.9% |
| Average length of stayunverified | 3.9 | 4.6 | 5.8 | 5.6 | 5.3 | 5.0 |
| Uncompensated care as % of operating expenseunverified | 1.3% | 0.6% | 0.9% | 1.4% | 1.5% | 1.4% |
| Charity care cost-to-charge ratiounverified | 56.1% | 48.3% | 47.8% | 43.3% | 37.0% | 38.3% |